Strategy and Business Development Heritage
o Identification and management of growth opportunities
- Researched, designed & developed £6m internet strategic programme delivering sales uplift and internet portal for the non transactional needs of customers
- Initiated and negotiated partnerships to deliver services offer, extending from a product centric proposition
- Analysis of key business activities & competitive landscape to develop multi channel strategy to significantly grow the Home Delivery business
- Development of new customer strategy, identifying three priority segments & propositions delivering significant incremental profit





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